Sunday, August 17, 2014

Medical and Healthcare Ambiguity: Don’t get stuck in oblivion



Medical and Healthcare Ambiguity:  Don’t get stuck in oblivion

I was in a meeting this morning and the word that came up in the meeting was about miscommunication, poor communication and ambiguity.  My immediate response was “This is what I seem to experience everyday in my practice.”  People from all over the tri-state area drive to my office, or people from all over the country call or e-mail me with questions, looking for clarity to their Medical and Healthcare Ambiguity.  And after some simple and pointed questions, I am able to create clarity for them and help them on the path to resolution of their health concern. 
 
It was just yesterday I was next door at Orange Radiology, my neighbor who does great work and helps people gain clarity with the services they offer.  While I was waiting for the front desk girl to help me meet with the radiologist to discuss some films I had to go over with them, the gentleman standing at the counter next to me was there for an MRI of his brain.  Since I had walked in with him and held the door for him, it seemed like we already had established a connection.  So when his paperwork was on the counter next to me, I noticed he was there for an MRI and had some hand written notes that indicated his chief complaint (passing out) and all the testing they had already done.  So I asked him what happened, and he shared he had passed out twice for no apparent reason and he has had a bunch of testing done with no reason yet for his problem, so he was here to see if there was anything wrong with his brain.  The word that came to mind was “ambiguity.”  He had already experienced several thousands of dollars in testing with absolutely ZERO results. Click on the link to continue reading

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